Once second phase of DLT is implemented, operators will only allow SMS delivery from DLT registered templates. Hence we request that you initiate the process of Template registration on DLT platforms with respective telecom operators to avoid any service disruption.
- Login to Videocon (https://smartping.live/entity/login) with your credentials received in email
- Navigate to “Template”
- Name the template (this will not be displayed anywhere and is just for your reference)
- Select Communication type as SMS
- Select Content Type as Service Implicit/Explicit
- Select all/specific headers for which you want to request the template
- Enter the desired template and use variables as required
- Click Submit button
| Service Implicit | Service Explicit |
|---|---|
| Service Implicit messages are initiated on customers action. For. Eg. OTP Welcomemessage Order placed Password changed confirmation, etc. | Service Explicit messages are sent to the customer at a later point of time, as a part of the service they have taken. For. Eg. Service renewal reminder Pending payment reminder Abandoned cart reminder Notify user when product is back in stock(if user has subscribed for it) |