in Integrations Tags: shopify

Shopify gives you power to control your online store’s business. Our Shopify app will integrate SMS features into your Shopify store for free. When an order is placed, Shipped or on order status change.

With SMS Alert Shopify app, you can always keep your customer and store admin informed via text message directly sent to their mobile phones. SMS Alert Shopify app helps you to concentrate on your business. 

Install SMS Alert – Shopify App from Shopify App Store.

Installation
  • For this navigate to Apps in your shopify backend, and click on “Customize your store”, this will open shopify App store in new tab.
  • Here you need to search for “SMS Alert”, Please do ensure you select the correct plugin, i.e. the one by www.smsalert.co.in
  • Click on it, and then click on Add App.
  • You will then see a screen that shows all the access that is required by SMS Alert App. Click on Install App
  • Once the app is installed you will be redirected to the app configuration page.
Configuration
  • Here you have to enter your SMS Alert credentials, in case you do not have an account on SMS Alert, you can signup for a free demo account by clicking on this signup link.
  • After enter credentials, click on Verify and Continue.
  • Then after click on Save button on the top.
  • So the Integration is complete and you can now use SMS Alert for notifying your customers for different events.
FAQ’s
  1. 1. What is the purpose of this integration guide?

    The guide explains how to install and configure the SMS Alert app in a Shopify store so that you can send automated SMS notifications (order updates, shipping alerts, OTPs, etc.).

  2. 2. How do I begin the installation process?

    You start by going to your Shopify admin → Apps, then search for “SMS Alert” in the Shopify App Store and install it.

  3. 3. What permissions or configurations are required during installation?

    During installation, you’ll typically be asked to grant the app permissions to read orders, customers and to send notifications. You’ll also need to enter your SMS Alert account credentials or API Key. (General practice based on typical integration)

  4. 4. What kind of SMS notifications can I set up after installation?

    You can enable SMS notifications for events such as: new order placed, order shipped, order delivered, registration/login OTP, cart abandonment alerts, and custom templates.

  5. 5. Are there template and language customisations?

    Yes — after installation you can customise the SMS templates (text content, placeholders for order number, name, etc.) and choose which notifications should be sent.

  6. 6. Is any additional setup required beyond installation?

    Yes — once the app is installed you should:
    – Connect your SMS Alert account (if not auto-linked)
    – Ensure the sender ID/brand and DLT registration (if required in India) are done
    – Test the SMS flows (place a test order, trigger a notification) to make sure messages are sent correctly.

  7. 7. What should I do if the SMS notifications are not being sent after installation?

    You should:
    – Check that the app is correctly installed and connected (no permission errors)
    – Verify that the SMS sender header/sender ID is approved and active
    – Review the SMS template configuration to ensure the correct trigger events are enabled
    – Contact SMS Alert support via the app or their knowledge base for assistance.

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