Amelia Booking the membership plugin for WordPress. We have tried to make easier to sms notification and reminders to users through Amelia Booking by following easy steps.
Amelia Booking to customer
Steps to send sms notification to user.
- Navigate to SMS Alert plugin.
- Enable and modify the SMS content for sending message to customer.
- You can send reminder to customer before specific time of Booking.
- Click on save changes.
- Multiple messages set at different times.
- One can send multiple reminder SMS to customers with different SMS templates at different time intervals before booking time.
FAQ’S
1. What does this integration allow me to do?
It lets you send SMS notifications and reminders to customers when bookings are made through Amelia Booking.
2. What are the main setup steps?
1. In the SMS Alert plugin settings, navigate to the Amelia Booking integration section.
2. Enable and customize the SMS template for messages to customers.
3. Configure reminder SMS options for the booking (you can set multiple reminders at different intervals before the booking time).
4. Save changes.3. What booking-events are currently supported for sending SMS?
According to the article:
– When a customer booking is Cancelled.
– When a customer booking is Approved.
– When a customer booking is Pending.
– When a customer booking is rejected.4. Can I send reminder SMS at different times before the booking?
Yes. The integration allows “multiple reminder SMS to customers with different SMS templates at different time intervals before booking time”.
5. Does this integration support SMS notifications to admins as well as the customer?
The article specifically mentions “Amelia Booking to customer” and focuses on customer-side notifications. It does not explicitly mention admin or staff SMS notifications, so you may need to check whether your setup allows that or if customisation is needed.
6. What should I check if SMS notifications aren’t being sent?
Troubleshooting steps:
– Ensure the SMS Alert plugin is properly configured (gateway credentials, sender ID, account balance, etc).
– Make sure the booking status in Amelia changes to one of the supported types (Cancelled, Approved, Pending, Rejected) so the SMS trigger fires.
– Ensure the SMS template in the integration is enabled/saved.
– Confirm that the customer’s mobile phone number is captured and in correct format (with country code if necessary).
– If your region has SMS regulation (e.g., India with DLT / sender ID compliance), ensure your sender ID and templates are properly registered.7. Are there special considerations or limitations noted?
– The list of supported events is limited to those four booking-statuses. If you have custom statuses or workflows, they may not be supported out-of-the-box.
– Reminder SMS are powerful but increase SMS usage and cost — monitor usage if you send many reminders.
– Since the focus is on customer notifications, you may need additional work if you want admin/staff alerts.
– Always test the full flow (booking → status change → SMS send) to ensure everything works with your setup.