in Tags: wordpress

Order Verification

  • Click on SMS Alert in the menu (under Woocommerce)
  • Navigate to OTP Settings
  • Enable OTP for Checkout
  • Scroll down and modify the OTP template if required, (ensure the OTP tag [otp] remains in the message template)
  • Finally click on save changes

FAQ’S
  1. Can I enable OTP verification just for COD?

    Yes, you can enable OTP verification only for selected payment gateways, or just for COD, simply enable “Enable OTP only for Selected Payment Options” and select the payment options for which you wish to enable OTP verification.

  2. Can I verify only Guest Checkout?

    Yes, you can verify only Guest Checkout by simply enabling “Verify only Guest Checkout” option

2 Factor Authentication

  • Click on SMS Alert in the menu (under Woocommerce)
  • Navigate to OTP Settings
  • Enable OTP for Login
  • Scroll down and modify the OTP template if required, (ensure the OTP tag [otp] remains in the message template)
  • Finally click on save changes

FAQ’S
  1. Can I exclude specific roles for login OTP?

    Yes, simply enable “Exclude Role from LOGIN OTP” and select the user roles that you want to exclude from OTP verification

Login with OTP

  • Click on SMS Alert in menu (under Woocommerce)
  • Navigate to OTP Settings
  • Enable OTP for Login and Login with OTP
  • Scroll down and modify the OTP template if required, (ensure the OTP tag [otp] remains in the message template)
  • Finally click on save changes

OTP Verification on Signup

  • Click on SMS Alert in menu (under Woocommerce)
  • Navigate to OTP Settings
  • Enable OTP for Registration
  • Scroll down and modify the OTP template if required, (ensure the OTP tag [otp] remains in the message template)
  • Finally click on save changes

FAQ’S
  1. Can I block multiple account registration with same mobile number?

    Yes, you can, please disable “Allow multiple accounts with same mobile number”and ensure OTP for registration is enabled

  2. How to increase OTP length?

    By default OTP length is of 4 digits, you can modify this lenth between 3-8 digits, by simply replacing [otp] tag in template with [otp length="6"]

  3. How long is the OTP valid?

    By default OTP is valid for 15 minutes unless verified, this validity can be changed by replacing [otp] tag in template with [otp validity="6"]

  4. Can I limit OTP retries?

    By default OTP can be resent 5 times during the OTP validity period, you can modify this behaviour by replacing [otp] tag in template with [otp retry="2"]

Still can't find the solution for your Query?

Contact Support