Awesome Support the ticket generating plugin for WordPress. We have tried to make easier to sms notification to users through Awesome Support by following easy steps.
Awesome Support to customer
Steps to send sms notification to user.
- Navigate to SMS Alert plugin.
- Enable and modify the SMS content for sending message to customer.
- Click on save changes.
FAQ’S
Which events do you support?
Currently we support SMS on.
1 When customer ticket is New .
2 When customer ticket is In Progress.
3 When customer ticket is On Hold.
4 When customer ticket is Open.
5 When customer ticket is closed.