AR Member

AR Member is the membership plugin for WordPress. We have tried to make easier to sms notification and reminders to users through AR Member by following easy steps.

AR Member to customer

Steps to send sms notification to user.

• Navigate to SMS Alert plugin.
• Enable and modify the SMS content for sending message to customer.
• Click on save changes.

FAQ’S

1. 1. What does this integration allow me to do?

   It allows you to send automated SMS notifications to users (members) when their membership actions change (e.g., subscription cancelled, changed, renewed). It allows you to notify the customer (member) side specifically — as per the article, the listed events are for the user.

2. 2. Which ARMember events are currently supported for SMS notifications?

   According to the KB article, the supported events are:
   – When a user’s subscription is cancelled.
   – When a user’s subscription is changed.
   – When a user’s subscription is renewed.

3. 3. How do I enable SMS notifications for ARMember?

   1. In WordPress, go to the SMS Alert plugin settings.
   2. In the ARMember integration section, enable and modify the SMS content for sending messages to customers (users/members).
   3. Save your changes.

4. 4. Are admin notifications supported (i.e., SMS to admin when member actions occur)?

   Based on the article excerpt, the focus is on “AR Member to customer” (i.e., SMS to user). There is no explicit mention in the article of admin notifications. If you need admin notifications, you may need to check the plugin/extension whether it supports it or customise it.

5. 5. What should I check if SMS notifications aren’t being sent?

   Troubleshooting steps:
   – Ensure that you have enabled the SMS template for the relevant event (cancelled, changed, renewed).
   – Confirm that the user’s phone number (mobile) is captured and stored properly in ARMember.
   – Make sure the SMS Alert plugin is configured correctly (gateway, sender ID, credits) and functioning.
   – Test by performing one of the supported events (e.g., manually change a subscription to “cancelled”) and see if SMS is triggered.

6. 6. Are there any special considerations or limitations for this integration?

   – The article mentions only three events (cancel, change, renew) — if you have other custom membership events (e.g., plan upgrade, expiry reminder, payment failure) you’ll need to verify whether they’re supported.
   – Since you’re dealing with membership notifications, ensure you handle consent and privacy (especially for sending SMS).
   – If operating in a region with SMS regulation (e.g., India with DLT/sender ID requirements), ensure your SMS gateway setup via SMS Alert complies.
   – Because the focus is on the member side, you may need custom work if you want richer event coverage or admin side notifications.

7. 7. How do I get started quickly (checklist) with ARMember + SMS Alert?

   1. Ensure ARMember is installed and membership plans/forms are set up.
   2. Install and activate the SMS Alert plugin with valid gateway credentials.
   3. In SMS Alert → find the “AR Member” integration tab/section.
   4. Enable the SMS notification option(s) for the supported events (cancelled, changed, renewed).
   5. Edit the SMS template(s) to your desired message content (e.g., “Hi {first_name}, your membership has been renewed.”).
   6. Save all settings.
   7. Test by triggering one of the supported events (for example change a member’s subscription status) and verify that SMS is delivered to the member’s mobile.
   8. Monitor and refine the template/content if needed.