Fat Services booking is the Automated booking and online scheduling for your services booking plugin for WordPress. We have tried to make easier to sms notification and reminders to users through Fat Services Booking by following easy steps.
Fat Services Booking to customer
Steps to send sms notification to user.
- Navigate to SMS Alert plugin.
- Enable and modify the SMS content for sending message to customer.
- You can send reminder to customer before specific time of Booking.
- Click on save changes.
- Multiple messages set at different times.
- One can send multiple reminder SMS to customers with different SMS templates at different time intervals before booking time.
FAQ’S
1. What does this integration allow me to do?
It enables you to send SMS notifications and reminders to customers when bookings occur via Fat Services Booking — especially when the booking status changes or at set intervals before the booking time.
2. Which booking-events are supported for sending SMS?
According to the article, the supported customer booking status events are:
– Pending
– Approved
– Cancelled
– Rejected3. How do I set up the SMS notifications for Fat Services Booking?
1. Navigate to the SMS Alert plugin in your WordPress admin.
2. In the integration section for Fat Services Booking, enable and customize the SMS content for customer notifications.
3. Configure reminder messages: you can set multiple messages at different time-intervals before booking time.
4. Click Save Changes.4. Can I send multiple reminders at different times for a booking?
Yes — the integration supports multiple reminder SMS messages with different templates at different time intervals before the booking time.
5. Does this integration send SMS to admin/staff as well as customers?
The article is written with “Fat Services Booking to customer” heading — i.e., it focuses on sending SMS to the customer side. It does not explicitly mention admin/staff SMS notifications in that section, so if you need that you may need to check if your SMS Alert version or Fat Services Booking has additional hooks.
6. What should I check if SMS notifications are not being sent?
Troubleshooting steps:
– Ensure that in your SMS Alert plugin the integration for Fat Services Booking has the relevant event templates enabled and saved.
– Verify that the booking in Fat Services Booking actually changes to one of the supported statuses (Pending, Approved, Cancelled, Rejected).
– Make sure the customer’s mobile number is captured properly and in a valid format.
– Confirm your SMS Alert account (gateway credentials, sender ID, credits) is active and functioning.
– If you operate in a region like India, ensure you meet regulatory requirements (sender-ID registration, DLT compliance etc).7. Are there any special considerations or limitations?
– The article lists only four booking status events — if your workflow uses additional statuses (e.g., “Rescheduled”, “No-show”), they may not trigger SMS automatically unless customised.
– Using multiple reminders increases SMS usage: monitor your SMS credits/costs.
– Since admin notifications aren’t clearly covered, you may need custom setup if you want staff/manager alerts.
– Always test the full flow (booking creation → status change → SMS send) to ensure everything works with your site setup.
1. What does this integration allow me to do?
It enables you to send SMS notifications and reminders to customers when bookings occur via Fat Services Booking — especially when the booking status changes or at set intervals before the booking time.
2. Which booking-events are supported for sending SMS?
According to the article, the supported customer booking status events are:
– Pending
– Approved
– Cancelled
– Rejected3. How do I set up the SMS notifications for Fat Services Booking?
1. Navigate to the SMS Alert plugin in your WordPress admin.
2. In the integration section for Fat Services Booking, enable and customize the SMS content for customer notifications.
3. Configure reminder messages: you can set multiple messages at different time-intervals before booking time.
4. Click Save Changes.4. Can I send multiple reminders at different times for a booking?
Yes — the integration supports multiple reminder SMS messages with different templates at different time intervals before the booking time.
5. Does this integration send SMS to admin/staff as well as customers?
The article is written with “Fat Services Booking to customer” heading — i.e., it focuses on sending SMS to the customer side. It does not explicitly mention admin/staff SMS notifications in that section, so if you need that you may need to check if your SMS Alert version or Fat Services Booking has additional hooks.
6. What should I check if SMS notifications are not being sent?
Troubleshooting steps:
– Ensure that in your SMS Alert plugin the integration for Fat Services Booking has the relevant event templates enabled and saved.
– Verify that the booking in Fat Services Booking actually changes to one of the supported statuses (Pending, Approved, Cancelled, Rejected).
– Make sure the customer’s mobile number is captured properly and in a valid format.
– Confirm your SMS Alert account (gateway credentials, sender ID, credits) is active and functioning.
– If you operate in a region like India, ensure you meet regulatory requirements (sender-ID registration, DLT compliance etc).7. Are there any special considerations or limitations?
– The article lists only four booking status events — if your workflow uses additional statuses (e.g., “Rescheduled”, “No-show”), they may not trigger SMS automatically unless customised.
– Using multiple reminders increases SMS usage: monitor your SMS credits/costs.
– Since admin notifications aren’t clearly covered, you may need custom setup if you want staff/manager alerts.
– Always test the full flow (booking creation → status change → SMS send) to ensure everything works with your site setup.