Fluent Forms is a easy form builder plugin of WordPress. We have tried to make easier to send SMS to users through Fluent Forms by following easy steps.
Customer Notification
- Go to Fluent Forms.
- Create your form in Fluent Forms.
- Create a numeric field for phone number.
- Then Click on Publish Button.
- Go to SMS Alert >> Fluent Form >> Customer Notifications.
- Here enable your form and expand that form to configure SMS and OTP settings.
- Here, you will have to select your numeric field created in 3rd step.
Admin Notification
- For admin notifications go to SMS Alert >> Fluent Form >> Admin Notifications.
- Then Click on Save Changes Button.
FAQ’S
1. What is this integration about?
It shows how to connect **Fluent Forms** (a WordPress form-builder plugin) with **SMS Alert** so that you can send **SMS notifications** (to users/visitors and/or admins) when a form is submitted.
2. What do I need to do first (for Customer Notification)?
1. In WordPress, **create your form** using Fluent Forms.
2. Add a **numeric field** in the form for the phone number (so SMS Alert knows where to send the message).
3. In the WordPress admin go to **SMS Alert → Fluent Form → Customer Notifications**. Enable your form, expand its configuration section, and select the numeric phone field you created.3. How do I enable Admin Notification?
1. Navigate to **SMS Alert → Fluent Form → Admin Notifications**.
2. There you can configure the settings for the admin to receive SMS when the form is submitted (e.g., **set admin mobile number, configure template**) and then save changes.4. What must the phone number field be like?
The phone number field should be a **numeric field** in Fluent Forms (i.e., a field type that captures numeric/mobile input). This ensures the SMS Alert module can identify it for sending SMS.
5. Is this setup optional or mandatory for each form?
It’s **optional for each form** in that you choose which forms you enable for SMS Alert notifications (both customer and admin). But to get SMS notifications for a form submission, you must **enable the form** in the relevant SMS Alert tab and **select the phone field**.
6. What happens if I skip selecting the phone number field or don’t enable the form?
If the numeric phone field is not created in the form or not selected in SMS Alert’s settings, then **SMS notifications (to the customer/visitor) will not correctly identify the recipient number and may fail**. Likewise, if the form isn’t enabled, no SMS will be triggered.
7. Why is this integration beneficial for a website?
– Enables **automatic SMS notification** to users/customers after form submission, improving engagement and feedback.
– Enables **admin notifications** when a form is filled, helping you stay updated.
– Captures valid mobile numbers (via the numeric field) and **integrates with SMS workflows**.