Learnpress SMS integration

Now send SMS for Learnpress with SMS Alert integration.

Notification to Customer

• Click on SMS Alert in menu (under Learnpress)
• Navigate to LPress Cust. Temp.
• Enable All/desired events on which you wish to send SMS to customer
• Modify the SMS Content as desired, use variable tokens as required, by clicking on it
• Scroll down and click on save changes

Notification to Admin

• Click on SMS Alert in the menu (under Learnpress)
• In General Settings, add your number in “Send Admin SMS To” field, you can add multiple numbers here
• Then Navigate to LPress Admin Temp.
• Enable All/desired events on which you wish to receive SMS notifications
• Modify the SMS Content as desired, use variable tokens as required, by clicking on it
• Scroll down and click on save changes

FAQ’S

1. 1. What does this integration allow me to do?

   It enables you to send SMS notifications to both customers/students and site admins when events occur in LearnPress, via the SMS Alert gateway.

2. 2. How do I set up SMS notifications for learners (customers)?

   1. In your WordPress dashboard go to SMS Alert → under LearnPress menu.
   2. Navigate to the section labelled “LPress Cust. Temp.” (Customer Templates).
   3. Enable the event(s) you want SMS to be sent for (e.g., course enrolment, completion) under “Customers”.
   4. Modify the SMS content template to your preference, using variable tokens/placeholders if supported.
   5. Click Save Changes.

3. 3. How do I set up SMS notifications for the admin side?

   1. Go to SMS Alert → LearnPress menu → General Settings and add the admin mobile number(s) in the field “Send Admin SMS To”.
   2. Then navigate to “LPress Admin Temp.” (Admin Templates section).
   3. Enable the desired event(s) under admin notifications.
   4. Modify the message template, use tokens if needed, and save changes.

4. 4. Can I use dynamic values (tokens) in the SMS message content?

   Yes — the integration supports using variable tokens within the SMS templates (e.g., learner name, course title, status) so that the messages are personalized.

5. 5. Which types of events trigger SMS notifications for LearnPress?

   You can “Enable All/desired events” for both the customer and admin sides. Likely candidates include: course enrollment, course completion, payment success/failure, etc. You should check your plugin’s events list for full details.

6. 6. What should I check if messages aren’t being sent?

   Troubleshooting steps:
   – Ensure your SMS Alert plugin is properly configured (credentials, balance, sender ID).
   – Verify that you have enabled the correct templates (customer/admin) in the LearnPress section and saved them.
   – Check that you have entered valid admin mobile numbers.
   – Make sure the tokens used in the templates match available fields.
   – Ensure phone numbers are captured in the correct format.
   – If you have logs, check for any error codes or failed deliveries.

7. 7. Are there any special considerations or limitations noted?

   – The knowledge-base page is brief; verify on your setup which specific events trigger SMS notifications.
   – Ensure compatibility between your version of LearnPress and the SMS Alert plugin.
   – Be aware of cost and compliance (DLT, sender ID rules) when sending SMS.
   – Prioritize which events trigger SMS to manage costs.