in Tags: wordpress

Quick Restaurant Reservationis the membership plugin for WordPress. We have tried to make easier to sms notification and reminders to users through Quick Restaurant Reservation by following easy steps.

Quick Restaurant Reservation to customer

Steps to send sms notification to user.

  • Navigate to SMS Alert plugin.
  • Enable and modify the SMS content for sending message to customer.
  • You can send reminder to customer before specific time of Booking.
  • Click on save changes.
Multiple messages set at different times

One can send multiple reminder SMS to customers with different SMS templates at different time intervals before booking time.

FAQ’S
  1. 1. What does this integration allow me to do?

    It enables you to send SMS notifications and reminders to customers when a restaurant reservation is booked or its status is updated via Quick Restaurant Reservation.

  2. 2. What are the main setup steps?

    1. In your WordPress admin, go to the SMS Alert plugin.
    2. Navigate to the Quick Restaurant Reservation integration section.
    3. Enable and edit the SMS template for sending messages to the customer.
    4. Save the changes.

  3. 3. Can I send reminder SMS before the reservation time?

    Yes — you can set multiple reminder SMS messages at different time intervals before the booking time.

  4. 4. Which reservation status events are supported for SMS?

    Currently supported events in this integration are:
    – When user status is changed to Pending.
    – When user status is changed to Confirmed.
    – When user status is changed to Rejected.
    – When user status is changed to Cancelled.

  5. 5. Does this integration support notifications to admins as well as customers?

    The article focuses on sending SMS to customers/users (“Quick Restaurant Reservation to customer”). It does not explicitly mention admin notifications.

  6. 6. What should I check if the SMS is not being sent?

    Troubleshooting steps:
    – Make sure the SMS Alert plugin is correctly configured (SMS gateway credentials, sender ID, account balance).
    – Verify that the reservation status in Quick Restaurant Reservation is being updated to one of the supported statuses.
    – Ensure the SMS template for that status event is enabled and saved.
    – Check that the mobile number of the customer is captured properly and in the correct format.
    – If you’re operating in regions with SMS regulations (e.g., India: DLT, sender ID rules), ensure compliance.

  7. 7. Are there any special considerations or limitations noted?

    – The integration appears to support only the four status-change events listed above; if you have other statuses or custom workflows, they may not be supported by default.
    – Reminder SMS capability is present, but configure appropriate time intervals to avoid sending excessive or poorly-timed messages.
    – Since it’s focused on customer notifications, if you need admin notifications you may need additional configuration or extension.
    – Compliance and cost: monitor your SMS volume and ensure you’re compliant with your region’s rules, especially when using multiple reminders.

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