in Tags: wordpress

Salon booking is the booking plugin for WordPress. Let your customers book you services through your website. Perfect for hairdressing salons, barber shops and beauty centers. We have tried to make easier to sms notification and reminders to users through Salon Booking by following easy steps.

Salon Booking to customer

Steps to send sms notification to user.

  • Navigate to SMS Alert plugin.
  • Enable and modify the SMS content for sending message to customer.
  • You can send reminder to customer before specific time of Booking.
  • Click on save changes.
  • Multiple messages set at different times.
  • One can send multiple reminder SMS to customers with different SMS templates at different time intervals before booking time.
FAQ’S
  1. 1. What does this integration allow me to do?

    It enables you to send SMS notifications to customers when bookings are made via Salon Booking System — for example when a service is reserved, or when the booking status changes.

  2. 2. What are the main setup steps?

    1. In WordPress, navigate to the SMS Alert plugin.
    2. Enable and customize the SMS message template for sending to customers.
    3. Set up reminders: you can configure one or more SMS reminders to customers before the booking time.
    4. Save the changes.

  3. 3. Which booking events/statuses currently support SMS notifications?

    According to the article, the supported booking statuses for customers are:
    – Pending Payment
    – Pending
    – Paid
    – Pay Later
    – Cancelled
    – Confirmed
    – ERROR

  4. 4. Can I send multiple reminders at different intervals?

    Yes — you can send multiple reminder SMS messages, each with different templates, at different time intervals before the booking time.

  5. 5. Does this integration support SMS notifications to admins/staff in addition to customers?

    The article focuses on customer-side notifications (“Salon Booking to customer”). It does not explicitly mention admin/staff notifications for this integration.

  6. 6. What should I check if SMS notifications are not being sent?

    Troubleshooting steps:
    – Verify that the SMS Alert plugin is correctly configured (gateway credentials, sender ID, SMS credits).
    – Ensure that the booking status in Salon Booking System matches one of the supported statuses (listed in Q3).
    – Confirm that the SMS template for the relevant status has been enabled and saved.
    – Ensure that the customer’s mobile number is captured in a proper format (with country code if needed).
    – Test a reminder notification: ensure the reminder interval configuration is correct and the scheduler or cron job is working.
    – If your region (e.g., India) has SMS regulation (DLT, sender ID, etc.), ensure your setup complies with the regulations.

  7. 7. Are there any special considerations or limitations to keep in mind?

    – Only the statuses listed in Q3 are officially supported — if you use other custom statuses, they may not trigger SMS by default.
    – Sending multiple reminders increases SMS usage/cost — monitor your volume and ensure you have credits/budget.
    – Since admin/staff notifications are not explicitly covered, you might need extra setup if you want to alert the service provider.
    – Make sure your background scheduler (cron) is functioning for reminder SMS to send at correct times.

Still can't find the solution for your Query?

Contact Support